Support

Earful is made by one person. Mail support@earful.media and you will get a reply from a human, though not always a fast one.

Reporting a problem

The more of this you include, the better the odds of a fix:

• What you did, what you expected, and what happened instead.
• Your iPhone model and iOS version.
• The Earful version and build, from Settings.
• Whether the book came from a WebDAV server or was imported directly.

Crashes are usually reported automatically, so a rough time and date is often enough to find yours.

Common questions

Where do my books come from? You import audio files directly, or connect a WebDAV server and download from it. Earful is not a store and does not sell books.

Does Earful play Audible books? No. Audible files are encrypted and Earful cannot open them.

Does my library sync between devices? Not today. The library lives on each device.

Can I get my data deleted? There is no account and no library data on any server, so there is nothing to delete. For diagnostic reports, see the privacy policy.